To ensure that your acambah Primed solution is implemented efficiently, operates successfully and grows with your requirements, we provide a wide range of services including business case development; TCO comparisons with your existing facilities; programme and project management; architectural design; solution design; application development; content and data migration; digital document conversion; upgrades; training; maintenance and application support.
Utilising acambah Primed as a foundation, we deliver a tried and tested Intelligent Information Management solution, that can be tailored to your specific requirements and simply extended through our wide range of services.
We have proven experience of leading and coordinating multi-stream deliveries with mixed on-site, off-site, off-shore resource pools that have implemented innovative new ECM, BPM and RM solutions with a combination of technologies using a variety of methodologies. Obviously working with such diverse teams requires special skills and we have proven experience of delivery in this area having managed teams comprising both on-shore and off-shore resources on projects within multiple continents.
Design and Development
Having a breadth of experience in designing a wide range of solutions to meet a variety of requirements, assists us in implementing highly scalable and flexible architectures on Amazon Web Services. With a plethora of knowledge in configuring and extending both Alfresco and Ephesoft platforms you will partner with a strong team which is very familiar with the technology, the various challenges that you may face and the understanding of how to overcome them. .
Maintenance and Support
Your Primed solution will be up and running in a very short time and you need to make sure it stays that way – which is where our application support services come in. Very reliable and highly skilled, our team are on hand to help you in any way, whenever you need them. We ensure that the appropriate patching, maintenance, backup and servicing schedules are regularly executed to always provide access to your processes and content.
Training & Support
Our team is able to provide you with the necessary training in order for your workforce to get up to speed with your Intelligent Information Management solution, which is typically minimal as acambah Primed is intuitive by design. We also provide you with core application support as well as custom support packages to suit your specific requirements should you require.
Your Primed solution is maintained with the latest patches of application software, operating systems and infrastructure as a part of the standard service. However, to take advantage of the latest product features this may require an upgrade to ensure that any features that you have added on top of Primed operate without problems. Our upgrade process, ensures that the lights are kept on at all times and that there is no interruption in service whilst switching between the old and new.
Through the use of our migration service, you take control of your existing content and not simply move it into the cloud managed acambah DFaaS, but enhance it during the process, so that it is more readily discoverable and accessible, whilst ensuring security is not only maintained to existing levels but improved. With a wider volume of relevant content available, users are able to promote collaboration both inside and outside of your organisation.
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Total Cost of Ownership
Our unique deployment model allows you to significantly reduce the costs of running your Intelligent Information Management solution. Through simply moving your processing to the cloud, you are able to reduce the costs of on-site hardware, day to day maintenance of the system, software upgrades, patches, power consumption and overall support costs.
Return On Investment
The time is long overdue to have a solution that meets a key set of intelligent information management requirements in a smart and concise manner. Our solution ensures that you are able to immediately start to see a Return on the Investment you have made.